This Agreement is between FLOW Workspace, based in Indonesia (hereinafter referred to as “FLOW”), and the undersigned member or day pass user (hereinafter referred to as the “Client”). By signing below, the Client agrees to the terms and conditions outlined herein.

2.1 Membership Plans

• Clients on a membership plan gain access to FLOW Workspace facilities and services as described in their specific membership package.

• All memberships are paid upfront and are non-refundable once access has commenced.

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2.2 Day Passes

• Day Pass Clients are entitled to use FLOW facilities for one calendar day only.

• Access is limited to the areas and services specified under the Day Pass agreement.

3.1 Upfront Payment

• All plans and day passes must be paid in full prior to access.

• Accepted payment methods are cash, bank transfer, and credit card.

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3.2 Late Fees

• Memberships that have not been renewed by the due date may incur a late fee of 5%.

4.1 Membership Plans

• Cancellations must be submitted in writing.​

• Refunds are not provided for early cancellation.

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4.2 Day Passes

• No refunds are available for day passes, even in cases of partial use.

5.1 Ownership of Client Work

• Any intellectual property created by the Client while using FLOW Workspace remains solely owned by the Client. FLOW claims no rights over the Client’s intellectual property

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5.2 Data Privacy and Security

• FLOW takes reasonable measures to protect data confidentiality. However, Clients are responsible for securing their data and devices on shared Wi-Fi or other digital infrastructure.

5.3 Use of FLOW's Intellectual Property

• Clients shall not use FLOW's trademarks, logos, or branding materials without prior written consent.

6.1 Provision of Service

• FLOW provides Wi-Fi access to Clients for business and personal use. Clients agree to use the Wi-Fi service responsibly and in accordance with all applicable laws and regulations.​

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6.2 Restrictions

• Clients are prohibited from using the Wi-Fi service for illegal activities, hacking, or unauthorized access to network resources.

• High-bandwidth activities, such as Bitcoin mining, are strictly prohibited.

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6.3 Network Security

• FLOW implements reasonable security measures to protect the network and client data. However, Clients acknowledge that no system is completely secure and assume the risk of any security breaches.

6.4 Fair Usage Policy

• FLOW reserves the right to implement a fair usage policy to ensure equitable access to the Wi-Fi service for all Clients. Excessive or abusive usage may result in restrictions or additional charges.

Clients must familiarize themselves with emergency exits and follow all posted evacuation procedures. Fire drills and natural disaster plans are conducted periodically.

8.1 Client Insurance

• Clients are required to have their own insurance coverage to protect against potential liabilities, including personal property, injury, and business losses.​

9.1 Access Control

• FLOW utilizes key card access, surveillance cameras, and security personnel to ensure the security of the workspace. However, Clients are responsible for safeguarding their belongings.

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9.2 Visitor Policy

• Clients are required to register all visitors at the reception desk.

• Visitors are permitted in designated areas only.

• Visitors are not permitted in member-only areas without a valid day pass and must adhere to workspace policies.

10.1 Termination for Cause

• FLOW reserves the right to terminate this Agreement immediately in cases of contract breach, misconduct, non-payment, or activities that violate workspace policies.​

11.1 Definition

• Force majeure events include, but are not limited to, natural disasters, government restrictions, acts of God, war, or any other unforeseen events beyond FLOW’s control.​

11.2 Impact on Obligations

• In the event of a force majeure, both parties’ obligations are suspended for the duration of the event.

• Neither party shall be liable for delays or failure to perform due to these circumstances.

12.1 Personal Property

• Clients are responsible for their personal belongings while using the workspace.

• FLOW is not liable for any loss, damage, or theft of personal property left unattended or stored on the premises.

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12.2 Damage to Property

• Clients are responsible for any damage to FLOW's property, facilities, or equipment caused by themselves or their guests.

• FLOW reserves the right to charge the Client for the cost of repairs or replacements.

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12.3 Indemnity

• Clients agree to indemnify and hold harmless FLOW, its affiliates, and employees from all claims, damages, or expenses arising from the use of the workspace.

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12.4 Limitation of Liability

• FLOW's total liability to the Client for any claim arising out of or relating to this Agreement shall not exceed the total amount of fees paid by the Client to FLOW.

• Under no circumstances shall FLOW be liable for any indirect, incidental, consequential, special, or exemplary damages.

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12.5 Assumption of Risk

• By using the facilities, Clients acknowledge and accept the inherent risks associated with using a shared workspace, including but not limited to the risk of illness, data breaches, or exposure to contagious diseases.

• Clients agree to take reasonable precautions.

Clients agree to respect other members by keeping noise levels to a minimum.
Avoid disruptive behavior that may interfere with the workspace environment.
FLOW reserves the right to address disturbances as necessary.

14.1 Subletting

• Subletting any workspace area, whether under a membership or day pass, is prohibited without express written permission from FLOW Workspace management.

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14.2 Assignment

• Clients shall not assign, transfer, or sublicense any of their rights or obligations under this Agreement without the prior written consent of FLOW.

15.1 Compliance with Health Regulations

• Clients agree to comply with all health and safety guidelines issued by FLOW or governmental authorities, including but not limited to wearing masks, social distancing, and health screenings.

15.2 Use of Shared Facilities

• Use shared facilities and equipment responsibly.

• Follow all posted guidelines to ensure safety for all members.

Clients agree to comply with all applicable local, national, and international laws and regulations while using FLOW's services and facilities.

17.1 Governing Law

• This Agreement shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of laws principles.

• Jurisdiction is in the district of Denpasar, Bali Province.

17.2 Dispute Resolutions

• In the event of any dispute arising from this Agreement, both parties agree to seek mediation as a first step.

• If mediation fails, the dispute shall be resolved through arbitration in Denpasar, Bali, according to the rules set forth by the Indonesian National Arbitration Board.

• Arbitration will be conducted in Bahasa Indonesia or English, as agreed upon by both parties.

• The arbitration shall be conducted by a single arbitrator mutually agreed upon by both parties.

• Costs of arbitration shall be split equally unless decided otherwise by the arbitrator.

• The arbitration award shall be final and binding on both parties.

FLOW provides services "as is" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Nothing in this Agreement shall be construed to create a partnership, joint venture, or agency relationship between FLOW and the Client.

This Agreement is intended solely for the benefit of the parties hereto and does not confer any rights upon any third parties.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

• FLOW reserves the right to modify the terms of this Agreement at any time.

• Clients will be notified of any changes.

• Continued use of the workspace constitutes acceptance of the new terms.

• This Agreement is made and executed in Indonesia and the English language. 

• In the event of any inconsistency between this English version and Indonesian version, the English version shall prevail.

• This Agreement may be executed electronically and in counterparts.

• Each counterpart shall be deemed an original.

• All counterparts together shall constitute one instrument.

• FLOW reserves the right to relocate the Client within the workspace or make modifications to the facilities at its sole discretion.

• Such changes will not materially diminish the services provided.

• The Client acknowledges and accepts the inherent risks associated with using a shared workspace.

• Risks include illness, data breaches, or exposure to contagious diseases.

• This Agreement constitutes the entire understanding between FLOW and the Client.

• It supersedes all previous agreements, representations, or understandings, whether written or oral.